Why Vertex

Our 4 step process to ensure we remain a world class organization:

THE CLIENT:

Make the client the center of our universe:

Each client defines their expectations, evaluates our performance, reliability, accountability and service level.

Exceeding our client’s expectations is a necessity!

Vertex has significant business and operational experience within many industries which allows us to provide a higher and deeper level of value add product offering.

Whether a client requires assistance with:

• Recruiting and Recruitment Process Outsourcing
• Organizational Development
• Talent Management
• Business Intelligence
• FTE planning
• Compliance
• Pre-employment
• Verification Processes

…or more tactical related processes Vertex has the experience and willingness to assist.

THE LEAN SIX SIGMA PROCESS:

Organizations execute “Strategy” by balancing 3 Core Organizational Entities:

Strategy: Why things are done!

1. HR Processes and Systems: What gets done and when! Vertex applies lean-based project services to help companies Define, Document and Improve their operation’s effectiveness.
2. Competencies Skills Behavior: How the work gets done! Vertex utilizes competency based HR tools and services matching the right people to the right jobs.
3. Organization: By who and where! Organizational and job design consulting.

Vertex supports clients in all 4 areas through a flexible, affordable menu-based approach.

OUR EMPLOYEES:

At Vertex each employee is immersed in our strategy, tools and techniques of Lean Six Sigma quality. Meeting client’s expectations is everyone’s responsibility and this is accomplished with integrity and the Lean Six Sigma discipline. Our team has a thorough understanding of our markets and our extensive experience in business, human resource management and process management enables us to assist our clients with the full wing to wing recruiting, on-boarding and human talent management process.

TECHNOLOGY:

We have invested in web based tools to improve our cycle time and to assist our clients in accessing important information for their own internal metrics.

The combination of applicant tracking and contact management creates a powerful center for our clients entire recruiting and HR process, facilitating the entire process from requisition approval, through to on-line job questionnaires and assessments.

Vertex partnered with BoldChat in 2008 in an effort to deliver a real-time communication tool to our clients looking for an efficient and cost effective way of instant messaging.

Vertex offers a robust live chat solution for our clients. We can create custom buttons and fully customizable chat windows for our clients’ specific needs.

One client indicated that through the use of BoldChat with Vertex they have improved their on-boarding process of new hires by 150%.

• Detailed real-time visitor analytics can be provided to our clients on a monthly basis through our reporting tools.
• All of the chat sessions are SSL encrypted to ensure a safe and compliant environment.

Resume Inhaler

1. Integrated email with Outlook, Exchange etc.
2. Manager Portal: access to reports and data but no administrative rights.
3. User Portal: access with full administrative rights.
4. Applicant Job Board: connects with your website to open positions in real-time and let applicants enter their own contact info, resume directly into the database.
5. Employee Referral Portal: allows any employee listed in the database to log in and submit the contact information of potential new employees. The employee and the newly submitted referral are linked together in the database for tracking.
6. PDA and Wireless Handheld Devices can access the system via an optional low-bandwidth version. Read email, work in the schedule, search resumes and review requisitions.